Tales From the Wandering Wahabs

My Apologies to Jamie....

for what I am about to say regarding his employer. I hate Bank of America. There, it's out there, I've said it and I'm standing by my word!

So why, mild mannered Heather, would you be filled with ire at the institution in charge of all your financial needs? Simply stated--- their customer no-service stinks! But let me take you back a few days and explain....... (cue background music)

A simple request from my darling hubby really. Could I please cash a check for him? Easy, I saw a handy dandy local branch of my friendly BOA right down the street from our humble abode. "I'll be happy to do that for you my love!" I replied, "Could you simply endorse the back so I can complete the task?" Sure enough he did oblige and Grace and I were on our way.....

(Cue dark menecing music) We pull into the drive through endorsed check in hand, my id and bank card. "I'm sorry we can not cash third party checks."

"But it's written on a BOA account!"

"Your hubby will have to come in during lobby hours."

"He's at work during lobby hours."

*brightly* "We are open on Saturdays."

"He's deploying this Saturday and won't be back for a year."

You can see where this is going I'm sure so I"ll recap the rest. I was told that she couldn't help me and to come in to see the manager tomorrow. So that's what I did today armed with passports, social security cards, driver's licenses, marriage certificates- everything to prove that I was simply trying to cash a check for my hubby.

"We can't do it without him. Try the UPS store across the parking lot."

Come to find out that's not true.

So now I'm fuming, having assured them that I will be closing all 5 of my accounts with them, and I have to swallow my pride and step back into the lobby and ask if I am allowed to change the name on MY account or do I have to have my hubby there for that too? And while we're at it can't I add anyone I please to my checking account???

I'll skip now to where I was assured that if I brought my dashing man in during his lunch break we would be ushered to the front of the line for a simple signature to add him to my account and we could cash that puppy and be out the door. And the perky customer no-service manager would see to everything personally herself.

And we rolled in right on time and no manager. And we waited for our turn, no manager. And we putzed through adding my beloved to my checking account with still no manager. I can proudly say that despite the tribulations and FOUR trips to the bank he is now a joint account holder at BOA. We were giddy as we took his check to the counter.

"I'm sorry, does Neilson have an account here? I can't cash a third party check."

ARRRRRRRRGGGGGGGGGHHHHHH I give up.